Mobility Scooter FAQs

How often should I charge my battery?
For daily use of your scooters, your batteries should be fully charged. We recommend that you plug the battery into the charger at the end of a day’s use and allow 6 to 8 hours to fully charge. More information can be found in your scooter’s Owner’s Manual.

The green LED light on my scooter’s control panel is flashing. What does that mean?
When the LED light on the control panel flashes, that means there is some type of a malfunction with your scooter. It could be as simple as the scooter being in Freewheel Mode, where it can be pushed instead of driven, or it could be something more complex. The lights flash in a sequence and the flashes should be counted. Then you can refer to your Owner’s Manual, or under-carpet Troubleshooting Guide if your scooter is equipped with one, to determine the cause of the malfunction.

​I do a lot of gardening and would like to pull a cart behind my scooter through my yard. Is this recommended?
Unfortunately, scooters are not designed for this type of use. Scooters are designed to transport one individual and their personal items, not to exceed the weight capacity of the scooter. It is not recommended to pull a cart or some other type of cargo.

Do you sell battery replacements for my scooter?
Yes - We have battery replacements for all Golden powered scooters and wheelchairs that we sell. 

If I buy the scooter from you and something goes wrong, do you have a technician to fix my scooter?
Yes we have an in house technician who can diagnose and fix your scooter. If replacement Golden scooter parts are needed, we can also help you order those. Additional fees may apply. Like servicing a car, we recommend bringing in your scooter to our scooter store for a full evaluation. 

What scooters do you carry?
We carry the best selection of foldable and portable Golden Technologies scooters.

We offer the best quality scooters at competitive pricing! Please call us at (408) 559-5800 or email us at: info@americanmedicalinc.com with any additional questions.